Walls of Clay has been in downtown McKinney for 16+ years. Our practices, policies and procedures are fair. Our number one goal is to provide an awesome experience for our guest(s) and our policies allow us to do just that.
Your purchase (deposit in applicable cases) is non-refundable. If you are unable to attend for any reason; such as schedule conflict, emergency, illness or weather-related, please notify us by phone at 972.547.4472 or email (firstname.lastname@example.org). You may call or email anytime and be sure to leave a message if it is before/after studio hours. If we receive advanced notice, your payment will be held on account and applied towards another like event in the future.
Credits do not expire, NO shows, however, will not receive a refund or credit, your payment will be forfeited in the event you do not notify us.
Deposits, payments and credits cannot be applied to other services, events or merchandise. No shows will not receive a refund or credit.
The remaining balance, if there is one, is due at the event. We accept cash along with all major credit cards. Checks are NOT accepted for final payment.
Do to the nature of kiln-fired arts, slight imperfections can occur. And on rare occasions, kiln fired pieces can crack, shatter or do the unexpected during the firing process. While we take every precaution to ensure that this does not happen, there are some factors that are beyond our control. If a piece cracks or shatters, a credit will be issued along with a ginormous apology because we hate to see bad things happen to your creations.
GENERAL RELEASE: Pictures and/or video may be taken during our workshops to use in print and online marketing/advertising.
AUTHORIZATION FOR EMERGENCY MEDICAL ATTENTION: By accepting the Terms & Conditions, I grant my authorization and consent for Walls of Clay and its staff to administer general first aid treatment for any minor injuries or illnesses experienced by the guest/customer/minor. If the injury or illness is life threatening or in need of emergency treatment, I authorize Walls of Clay to summon any and all professional emergency personnel to attend, transport, and treat the guest/customer/minor and to issue consent for any X-ray, anesthetic, blood transfusion, medication, or other medical diagnosis, treatment, or hospital care deemed advisable by, and to be rendered under the general supervision of, any licensed physician, surgeon, dentist, hospital, or other medical professional or institution duly licensed to practice in the state in which such treatment is to occur. I agree to assume financial responsibility for all expenses of such care.
LIABILITY WAIVER: I hereby release, hold harmless, defend and indemnify Walls of Clay LLC and its employees, agents, officers and directors from any and all damages, injuries, claims and causes of action which may accrue to or be asserted by me or any minor child of mine arising directly or indirectly out of my minor child’s participation in a workshop.
All information collected on this website is secure and confidential. We do not share your personal information with any third parties or outside agencies. All information requested is for the purpose of collecting payments and will not be disclose unless required by law. Walls of Clay LLC adheres to all state and federal laws regarding the sale of our products and/or services. Should you require any further information, please contact customer service; 972-547-4472 or email@example.com.